{"id":11401,"date":"2020-02-08T17:59:49","date_gmt":"2020-02-08T22:59:49","guid":{"rendered":"https:\/\/ioadvisory.com\/?p=11401"},"modified":"2026-07-27T16:48:58","modified_gmt":"2026-07-27T20:48:58","slug":"workplace-bait-and-switch-identifying","status":"publish","type":"post","link":"https:\/\/ioadvisory.com\/blog\/workplace-bait-and-switch-identifying\/","title":{"rendered":"The Workplace Bait-and-Switch: Is it Happening to You?"},"content":{"rendered":"<p><a href=\"https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2020\/02\/Depositphotos_222830720_l-2015.jpg\"><img decoding=\"async\" class=\"alignright wp-image-11405\" src=\"https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2020\/02\/Depositphotos_222830720_l-2015-1024x684.jpg\" alt=\"Workplace bait-and-switch after the ink dries\" width=\"506\" height=\"338\" srcset=\"https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2020\/02\/Depositphotos_222830720_l-2015-1024x684.jpg 1024w, https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2020\/02\/Depositphotos_222830720_l-2015-300x200.jpg 300w, https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2020\/02\/Depositphotos_222830720_l-2015-768x513.jpg 768w, https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2020\/02\/Depositphotos_222830720_l-2015-1536x1025.jpg 1536w, https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2020\/02\/Depositphotos_222830720_l-2015-500x334.jpg 500w, https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2020\/02\/Depositphotos_222830720_l-2015-1600x1068.jpg 1600w, https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2020\/02\/Depositphotos_222830720_l-2015.jpg 2000w\" sizes=\"(max-width: 506px) 100vw, 506px\" \/><\/a><span style=\"background-color: #dae2eb;\"><strong>TL;DR: The Workplace Bait-and-Switch<\/strong><\/span><\/p>\n<p><span style=\"background-color: #dae2eb;\">Have you ever accepted a job only to find the actual duties are vastly different, and usually much worse, than what was advertised? This is the &#8220;workplace bait-and-switch.&#8221; Employers sometimes use this intentional deception to offload undesirable grunt work onto new hires. It can also happen over time, like when downsizing leads to a permanently doubled workload for the surviving staff. If you&#8217;ve been misled, resist the urge to react impulsively; seek expert guidance to plan your next move.<\/span><\/p>\n<h2><strong><span style=\"font-size: 12pt;\">Description of the Workplace Bait-and-Switch<\/span><\/strong><\/h2>\n<p>Have you ever been lured into accepting a promising job that ended up being entirely different once you got started? It\u2019s a common concept that cuts across domains and is called \u2018the workplace bait-and-switch.\u2019<\/p>\n<p>Bait-and-switch originally described retail companies using false advertising to draw in customers with an attractive offering. Once they\u2019re on-site, the great deal they came in for is no longer available, but more expensive alternatives are available. The unsuspecting shopper shifts their attention to what\u2019s within easy reach, and a sale is made.<\/p>\n<p>Misleading or false advertising in the commercial domain is not uncommon. But the bait-and-switch also happens in some workplaces. Sometimes the job described in an online job posting and even during an interview turns out to be different than the actual job.<\/p>\n<h2><strong><span style=\"font-size: 12pt;\">Examples of the\u00a0Workplace Bait-and-Switch<\/span><\/strong><\/h2>\n<p><a href=\"https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2020\/02\/Depositphotos_34922481_l-2015.jpg\"><img decoding=\"async\" class=\"alignleft wp-image-11406\" src=\"https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2020\/02\/Depositphotos_34922481_l-2015-1024x683.jpg\" alt=\"Workplace bait-and-switch in restaurant industry\" width=\"393\" height=\"262\" srcset=\"https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2020\/02\/Depositphotos_34922481_l-2015-1024x683.jpg 1024w, https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2020\/02\/Depositphotos_34922481_l-2015-300x200.jpg 300w, https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2020\/02\/Depositphotos_34922481_l-2015-768x512.jpg 768w, https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2020\/02\/Depositphotos_34922481_l-2015-1536x1024.jpg 1536w, https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2020\/02\/Depositphotos_34922481_l-2015-500x333.jpg 500w, https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2020\/02\/Depositphotos_34922481_l-2015-1600x1067.jpg 1600w, https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2020\/02\/Depositphotos_34922481_l-2015.jpg 1999w\" sizes=\"(max-width: 393px) 100vw, 393px\" \/><\/a>I have a close friend who told me about working part-time as a server while she was a university student. She said that sometimes those waitress jobs include acting as a hostess, bartender, or busser, and the undesirable task of cleaning the kitchen and bathrooms after closing time. While those specific duties were not advertised or mentioned in the job interview, her employers assumed they were part of her job.<\/p>\n<p>Over the past few years, I have heard similar stories from clients who described professional roles and work assignments that were quite different from what they had expected based on what was advertised.<\/p>\n<p><span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\">One client said,\u00a0<em>\u201cI joined a new accounting firm with the promise of a range of desirable clients to work with, but instead I ended up doing payroll for the company and was given almost no other tasks.\u201d<\/em><\/span><\/p>\n<p>In my role as a career coach, I see this as a huge failure in terms of company HR policies. It\u2019s clearly a bait-and-switch tactic to unload unappealing \u2018grunt work,\u2019 undesirable work hours, or an unreasonable workload on a new employee hoping they won\u2019t notice or make any waves because they are new to the organization.<\/p>\n<p>It is truly insidious because the employer\u2019s deceptive strategies are often tolerated or overlooked by the person who has been baited, counting on the misleading tasks eventually paying off. They often assume that these \u2018different and unanticipated\u2019 tasks are only temporary and that they will someday obtain the job role and\/or assignments they initially were promised.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2020\/02\/lycs-architecture-U2BI3GMnSSE-unsplash-scaled.jpg\"><img decoding=\"async\" class=\"alignleft wp-image-11407\" src=\"https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2020\/02\/lycs-architecture-U2BI3GMnSSE-unsplash-1024x683.jpg\" alt=\"workplace bait-and-switch can evolve slowly\" width=\"486\" height=\"324\" srcset=\"https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2020\/02\/lycs-architecture-U2BI3GMnSSE-unsplash-1024x683.jpg 1024w, https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2020\/02\/lycs-architecture-U2BI3GMnSSE-unsplash-300x200.jpg 300w, https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2020\/02\/lycs-architecture-U2BI3GMnSSE-unsplash-768x512.jpg 768w, https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2020\/02\/lycs-architecture-U2BI3GMnSSE-unsplash-1536x1025.jpg 1536w, https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2020\/02\/lycs-architecture-U2BI3GMnSSE-unsplash-2048x1366.jpg 2048w, https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2020\/02\/lycs-architecture-U2BI3GMnSSE-unsplash-500x334.jpg 500w, https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2020\/02\/lycs-architecture-U2BI3GMnSSE-unsplash-1600x1067.jpg 1600w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/a>Sometimes the workplace bait-and-switch happens over time, almost hiding in plain sight. For example, when an organization downsizes its workforce, the office cubicles suddenly look like a ghost town. The remaining staff are often so thankful that their positions weren\u2019t cut that they are willing to take on more tasks and roles outside of their usual sphere of responsibility. In other words, they do a lot of work that wasn\u2019t what they signed up for. This can be tough when they are salaried employees and their income won\u2019t increase alongside the increased workload.<\/p>\n<p>&nbsp;<\/p>\n<p>This is a definite workplace bait-and-switch, and one that can happen months, if not years, after starting a job.<\/p>\n<p>&nbsp;<\/p>\n<p>Helping people avoid getting caught in a bait-and-switch scenario is not easy. Most of the time, a new employee has to start the job and stay in it for a while to recognize if they have in fact been misled. At first, they might just assume there is some work experience and training that must be acquired before attaining the promised title and\/or role. Likewise, a longer-tenured employee who sees their workplace change has to ride things out long enough to see that things have changed and that those changes are not temporary.<\/p>\n<p>&nbsp;<\/p>\n<p>So what are your options if you\u2019ve landed in a bait-and-switch situation? While you may be tempted to confront your employers, it is unlikely to have a positive result without a lot of preparation and a carefully planned approach. After all, bait-and-switch doesn\u2019t happen because of an oversight; it is almost always intentional.<\/p>\n<p>&nbsp;<\/p>\n<p>You may feel you\u2019ve been deceived; you may feel angry. You may be looking for another job. Whatever you do, do it with careful thought and preparation. I can help.<\/p>\n<p>[speaker-mute]<\/p>\n<p>If you\u2019d like to discuss any of the issues addressed in this blog, I invite you to contact me privately\u00a0by\u00a0<a href=\"https:\/\/ioadvisory.com\/blog\/appointments-career-coaching-counselling-dr-helen-ofosu\/\" target=\"_blank\" rel=\"noopener noreferrer\">phone<\/a>\u00a0<em>(I offer a no-obligation, free 15-minute initial phone consultation)<\/em>, <a href=\"https:\/\/www.linkedin.com\/in\/helenofosu\" target=\"_blank\" rel=\"noopener noreferrer\">LinkedIn<\/a>, <a href=\"https:\/\/www.instagram.com\/drheleno_ca\/\" target=\"_blank\" rel=\"noopener\">Instagram<\/a>, or <a href=\"https:\/\/www.facebook.com\/IOAdvisoryServices\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p>More than career coaching,\u00a0<em>it\u2019s career psychology<\/em>\u00ae.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/ioadvisory.com\/blog\/\" target=\"_blank\" rel=\"noopener noreferrer\">I\/O Advisory Services<\/a>\u00a0\u2013 Building Resilient Careers and Organizations.&#x2122;<\/p>\n<p>[\/speaker-mute]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Have you ever been lured into accepting a promising job that ended up being entirely different once you got started? It\u2019s a common concept that cuts across domains. It\u2019s called \u2018the workplace bait-and-switch\u2019 &#8230;<\/p>\n","protected":false},"author":3,"featured_media":11405,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,7,314],"tags":[32,317,326,294,288,173],"class_list":["post-11401","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-career-advice","category-workplace-culture","tag-career-advice","tag-career-coaching","tag-career-counselling","tag-career-development","tag-career-management","tag-job-search"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Workplace Bait-and-Switch: Is it Happening to You?<\/title>\n<meta name=\"description\" content=\"Have you ever accepted a promising job that ended up being entirely different once you got started? 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