{"id":8492,"date":"2018-05-19T10:01:01","date_gmt":"2018-05-19T14:01:01","guid":{"rendered":"https:\/\/ioadvisory.com\/?p=8492"},"modified":"2021-04-13T08:42:38","modified_gmt":"2021-04-13T12:42:38","slug":"dos-donts-mental-health-workplace","status":"publish","type":"post","link":"https:\/\/ioadvisory.com\/blog\/dos-donts-mental-health-workplace\/","title":{"rendered":"Do\u2019s and don\u2019ts &#8211; how to be mindful of mental health in the workplace"},"content":{"rendered":"<p><span style=\"font-size: 12pt;\"><em>Trigger warning: mental health problems, especially depression.<\/em><\/span><\/p>\n<p><a href=\"https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2018\/05\/shame-vs-sympathy.jpg\"><img decoding=\"async\" class=\"alignleft wp-image-8504 size-medium\" src=\"https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2018\/05\/shame-vs-sympathy-222x300.jpg\" alt=\"\" width=\"222\" height=\"300\" srcset=\"https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2018\/05\/shame-vs-sympathy-222x300.jpg 222w, https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2018\/05\/shame-vs-sympathy-768x1037.jpg 768w, https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2018\/05\/shame-vs-sympathy-759x1024.jpg 759w, https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2018\/05\/shame-vs-sympathy.jpg 800w\" sizes=\"(max-width: 222px) 100vw, 222px\" \/><\/a><span style=\"font-size: 12pt;\">I am sure at some point in your life you\u2019ve woken up on a Monday morning with a terrible sore throat and a fever. You quickly realize that there is no way you\u2019ll be making it to your 9 am meeting across town, let alone finishing all those reports that are due on Wednesday. You have accepted that you are sick. There is no escaping the 102-temperature glaring red on the thermometer that is sticking out of your mouth. There\u2019s no way to evade all the tissues that are filling your garbage can within throwing distance of your bed.<\/span><\/p>\n<p><span style=\"font-size: 12pt;\">You reach for the phone and make that call to work: \u201cSorry, I can\u2019t come in and I will probably not be back for a few days either. I\u2019ve got a nasty flu.\u201d Seems simple enough, right? You are doing a solid to yourself and your co-workers\/clients by not coming in and spreading your germs. Plus, you know that taking a few days away from the office is necessary so that you can get back to the job and be more healthy and productive worker rather than pushing through only to end up with something more serious like pneumonia.<\/span><\/p>\n<p><span style=\"font-size: 12pt;\">But, what if you wake up one morning and instead of having a common cold, you open your eyes and just can\u2019t face your life anymore? You can\u2019t get up and get going. You\u2019re unable to take care of what used to be the \u201cnormal\u201d activities of daily living. What if rising from your bed makes you wish you never existed and that the world would be a better place without you in it? How do you call your boss and say, \u201cI can\u2019t come in today because I can\u2019t stop crying?\u201d<\/span><\/p>\n<p><span style=\"font-size: 12pt;\">This is a difficult and shared reality for so many people. Yet, even though depression, anxiety and other mental health problems exist (and persist), a runny nose and a dry cough usually receive more attention and sympathy in today\u2019s workforce.<\/span><\/p>\n<p><a href=\"https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2018\/05\/paul-farmer-quote.png\"><img decoding=\"async\" class=\"wp-image-8502 size-full alignright\" src=\"https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2018\/05\/paul-farmer-quote.png\" alt=\"\" width=\"201\" height=\"251\" \/><\/a><span style=\"font-size: 12pt;\">May is National Mental Health Month. The <a href=\"http:\/\/www.who.int\/whr\/2001\/media_centre\/press_release\/en\/\" target=\"_blank\" rel=\"noopener noreferrer\">World Health Organization (WHO)<\/a> reports that:<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 12pt;\"><em>\u201cone in four people in the world will be affected by mental or neurological disorders at some point in their lives. Around 450 million people currently suffer from such conditions, placing mental disorders among the leading causes of ill-health and disability worldwide.\u201d<\/em><\/span><\/p>\n<p><span style=\"font-size: 12pt;\">In Canada, it\u2019s not much better:<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 12pt;\"><em>According to Health Canada, mental health problems are a leading cause of disability in Canada. In 2008, the Institute of Health Economics reported that during any given week approximately 500,000 employed Canadians are unable to work due to mental illness (click here for\u00a0<a href=\"http:\/\/www.camh.ca\/en\/hospital\/about_camh\/newsroom\/for_reporters\/Pages\/addictionmentalhealthstatistics.aspx\" target=\"_blank\" rel=\"noopener noreferrer\">more details and stats<\/a>).<\/em><\/span><\/p>\n<p><span style=\"font-size: 12pt;\">Depression, anxiety, and other psychological difficulties afflict millions, and we must at least acknowledge that each and everyday employees are walking into their workplaces <a href=\"https:\/\/ioadvisory.com\/blog\/silent-suffering-invisible-disabilities\/\" target=\"_blank\" rel=\"noopener noreferrer\">silently suffering<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 12pt;\">As I explained in a previous two-blog about the differences between Industrial and Organizational <a href=\"https:\/\/ioadvisory.com\/blog\/qa-io-vs-clinical-psychology\/\" target=\"_blank\" rel=\"noopener noreferrer\">(I\/O) Psychology<\/a> versus <a href=\"https:\/\/ioadvisory.com\/blog\/how-psychology-can-help-your-career-part-2\/\" target=\"_blank\" rel=\"noopener noreferrer\">Clinical Psychology<\/a>, mental health issues like anxiety and depression are adjacent to but not quite in my immediate wheelhouse.<\/span><\/p>\n<p><span style=\"font-size: 12pt;\">So how do mental health issues relate to the work that I do? Being heavily involved in HR matters, I have seen first-hand how often mental health issues affect the workplace. For example, when someone is suffering from mental illness, it can hurt their ability to focus and this hurts their productivity and <em>perceived<\/em> motivation. Some people will need to take time off away from work which can be interpreted as chronic absenteeism.\u00a0<\/span><span style=\"font-size: 12pt;\">Ongoing absence, a diminished level of concentration, and reduced productivity can all have a negative effect on the bottom line.<\/span><\/p>\n<p><span style=\"font-size: 12pt;\">Best practices from psychology and the vocational rehabilitation fields suggest that employees who are suffering from mental health problems return to work faster, and generally do better\u00a0when their employer is committed to some level of accommodation and flexibility. Also, employees who have mental health issues that are diagnosable by a qualified professional, in this case, a registered clinical psychologist or physician, are protected under human rights legislation. In practical terms, this means that employees who disclose the disability of mental health problems are entitled to accommodation unless it brings on undue hardship (more details are available <a href=\"http:\/\/www.ohrc.on.ca\/en\/minds-matter-report-consultation-human-rights-mental-health-and-addictions\/10-duty-accommodate\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>).<\/span><\/p>\n<p><a href=\"https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2018\/05\/stand-up-to-stigma.jpg\"><img decoding=\"async\" class=\"alignright size-medium wp-image-8498\" src=\"https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2018\/05\/stand-up-to-stigma-300x300.jpg\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2018\/05\/stand-up-to-stigma-300x300.jpg 300w, https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2018\/05\/stand-up-to-stigma-150x150.jpg 150w, https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2018\/05\/stand-up-to-stigma.jpg 400w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><span style=\"font-size: 12pt;\">Many people are (wrongly) ashamed of their depression, anxiety and other psychological issues. Sometimes this misplaced and undeserved shame is accompanied by a fear that they will be perceived as weak and unable to do their job well by their fellow co-workers and upper management. This can lead to further distress because that person is also concerned with losing their livelihood too.<\/span><\/p>\n<p><span style=\"font-size: 12pt;\">After speaking with several clients who have kept their depression a secret from their employers, managers, and coworkers, I have come to appreciate that their apprehension about speaking up is often valid. As one client said over the phone recently:<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 12pt;\"><em>\u201cMy boss is the type to ask you how you are doing while rushing past your desk. I don\u2019t think she has ever waited long enough for more than two words to come out of my mouth \u2026 so I have just learned to say, \u201cI\u2019m well\u201d \u2026 clearly, that\u2019s what she wants to hear or she wouldn\u2019t ask while walking so fast and obviously not very interested.\u201d<\/em><\/span><\/p>\n<p><span style=\"font-size: 12pt;\">This kind of office atmosphere is not unusual, and in today\u2019s highly competitive, under-resourced, fast-paced world it is no wonder an employee would want to avoid being the squeaky wheel in the company. It doesn\u2019t help that those in upper management positions and high earning executive roles can sometimes be less empathetic by nature (e.g., see this previous article on <a href=\"https:\/\/ioadvisory.com\/blog\/corporate-psychopaths-wolves-workplace\/\" target=\"_blank\" rel=\"noopener noreferrer\">corporate psychopaths<\/a> or \u2018wolves\u2019 who may even take advantage of others who aren\u2019t at their best).<\/span><\/p>\n<p><span style=\"font-size: 12pt;\">With all this said, how can employers\/organizations do better when it comes to recognizing mental health issues in their work environment? And what can they do (or not do) to avoid making these problems worse?<\/span><\/p>\n<p><strong><a href=\"https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2018\/05\/Depositphotos_191720768_s-2015.jpg\"><img decoding=\"async\" class=\"size-medium wp-image-8488 alignright\" src=\"https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2018\/05\/Depositphotos_191720768_s-2015-300x217.jpg\" alt=\"\" width=\"300\" height=\"217\" srcset=\"https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2018\/05\/Depositphotos_191720768_s-2015-300x217.jpg 300w, https:\/\/ioadvisory.com\/blog\/wp-content\/uploads\/2018\/05\/Depositphotos_191720768_s-2015.jpg 500w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/strong><\/p>\n<p><span style=\"font-size: 12pt;\"><strong>Some Do\u2019s and Don\u2019ts\u00a0 <\/strong><\/span><\/p>\n<p><span style=\"font-size: 12pt;\"><strong><u>Do:<\/u><\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-size: 12pt;\">Make sure policies (if written\/formalized) are easily accessible. Make it clearer that sick leave applies to mental and\/or physical illness.<\/span><\/li>\n<li><span style=\"font-size: 12pt;\">Consider funding or partially funding health care benefits so that employees can get timely access to some counselling services, and other mental health supports either through private service providers or an Employee Assistance Program (EAP). On the surface, this can look expensive, but preventing these problems from escalating is cheaper than chronic absenteeism or presenteeism where someone is at work, but unable to perform well so their productivity is lower than expected.<\/span><\/li>\n<li><span style=\"font-size: 12pt;\">If you suspect an employee is struggling with mental health issues be discreet when approaching them so that you can have a private discussion about your concerns towards their well-being. In many cases, it\u2019s best to keep this conversation general <em>(e.g., \u2026 I\u2019ve noticed that you haven\u2019t seemed quite like yourself lately. Is there anything that I\/we can do to help?).<\/em> This is especially true if you suspect they are harming themselves (e.g., cutting, using substances, or are expressing suicidal behaviours).<\/span><\/li>\n<li><span style=\"font-size: 12pt;\">For more ideas about what employers can do to help support employees who are coping with depression, also consider reading this <a href=\"https:\/\/www.fastcompany.com\/40589231\/this-is-how-every-employer-can-curb-depression-in-the-workplace\" target=\"_blank\" rel=\"noopener noreferrer\">article<\/a>.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 12pt;\"><strong><u>Don\u2019t:<\/u><\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-size: 12pt;\">Create a strict, unfriendly work environment that is intolerant of employees\u2019 sharing any personal information and\/or being able to take time away from work for physical and\/or mental health reasons. Given the prevalence of mental health issues, this is a counterproductive approach since WHO notes that approximately 25% of all people will struggle with mental health problems at some point.<\/span><\/li>\n<li><span style=\"font-size: 12pt;\">Do not share private information about an employee\u2019s mental or physical health with other staff unless their role is to help resolve and manage the problem (e.g., an HR person with this specific responsibility).<\/span><\/li>\n<li>Don&#8217;t claim ignorance, make sure you understand your responsibilities as an employer. <span style=\"font-size: 12pt;\">A good start is learning more about your <a href=\"http:\/\/www.ohrc.on.ca\/en\/minds-matter-report-consultation-human-rights-mental-health-and-addictions\/10-duty-accommodate\" target=\"_blank\" rel=\"noopener noreferrer\">duty to <\/a>accommodate and related policies and procedures suggested by the Human Rights Commissions and organizations with similar mandates.<\/span><\/li>\n<\/ul>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>For more ideas<\/strong> about what you can do to support employees and\/or co-workers at work who are coping with mental health problems, read part two of this blog\u00a0post\u00a0<strong><a href=\"https:\/\/ioadvisory.com\/blog\/mental-health-workplace\/\" target=\"_blank\" rel=\"noopener noreferrer\">Mental Health \u2013 Making it Work in the Workplace<\/a><\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 12pt;\"><strong>Have you ever wished you could get inside the head of a hiring manager? You can.\u00a0<\/strong>Dr. Helen Ofosu is a Career Coach\/Counsellor with a difference. She has worked for organizations to create hiring and screening tools. She\u2019s created countless pre-screening tests, interviews, simulations, and role-plays for organizations of all kinds.<\/span><\/p>\n<p><span style=\"font-size: 12pt;\">Dr. Helen\u2019s training in Industrial and Organizational\u00a0<a href=\"https:\/\/www.verywellmind.com\/what-is-industrial-organizational-psychology-2795302\" target=\"_blank\" rel=\"noopener noreferrer\">(I\/O) Psychology<\/a>\u00a0means she is a genuine expert in evaluating work-related behaviours. She uses those skills to help hiring\u00a0managers\u00a0tell\u00a0the difference between\u00a0people who say the right things during interviews and people who actually deliver on the job.\u00a0<strong>In other words, Dr. Helen understands first-hand how job candidates are assessed.<\/strong><\/span><\/p>\n<p><span style=\"font-size: 12pt;\"><strong>Do you need help navigating the world of work?\u00a0<\/strong>Contact Dr. Helen today for a free and confidential initial consultation by\u00a0<a href=\"https:\/\/ioadvisory.com\/blog\/appointments\/\" target=\"_blank\" rel=\"noopener noreferrer\">phone<\/a>,\u00a0<a href=\"mailto:%20helen@ioadvisory.com\" target=\"_blank\" rel=\"noopener noreferrer\">email<\/a>,\u00a0or via direct message on\u00a0<a href=\"https:\/\/twitter.com\/drheleno_ca\" target=\"_blank\" rel=\"noopener noreferrer\">Twitter<\/a>,\u00a0<a href=\"https:\/\/www.facebook.com\/IOAdvisoryServices\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook<\/a>, or\u00a0<a href=\"https:\/\/www.linkedin.com\/in\/helenofosu\" target=\"_blank\" rel=\"noopener noreferrer\">LinkedIn<\/a>.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 12pt;\">More than career coaching,\u00a0<em>it\u2019s career psychology<\/em>\u00ae.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 12pt;\"><a href=\"https:\/\/ioadvisory.com\/blog\/\" target=\"_blank\" rel=\"noopener noreferrer\">I\/O Advisory Services<\/a>\u00a0\u2013 Building Resilient Careers and Organizations.\u2122<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Depression, anxiety, and other psychological difficulties afflict millions, and we must at least acknowledge that each and every day employees are walking into their workplaces silently suffering.<\/p>\n","protected":false},"author":3,"featured_media":8488,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,304,312,255],"tags":[239,169,41,318,51,177,235,45,46],"class_list":["post-8492","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-hiring-staff-hr","category-leaders-executives-","category-mental-health","tag-duty-to-accommodate","tag-human-resources-hr","tag-mental-illness-and-work","tag-psychological-safety","tag-psychology","tag-sexual-harassment","tag-toxic-workplace","tag-workplace-bullying","tag-workplace-harassment"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Do\u2019s and don\u2019ts - how to be mindful of mental health in the workplace<\/title>\n<meta name=\"description\" content=\"Mental health problems afflict millions. 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