A while back, a client told me about a training program she had attended about “executive presence” and how its tone-deaf message badly missed the mark. The narrow-minded, toxic key message centred on the idea that there is a specific and correct way to be an...
The modern workplace requires greater soft skills and the ability to build interpersonal relationships – especially in remote or hybrid environments. It’s not easy to integrate multigenerational employees into productive teams. Plus, there are other types of diversity...
I just celebrated my ninth anniversary of starting I/O Advisory Services. How the time has flown by. I’ve experienced many of the ups and downs that business owners face, and also many, many surprises along the way. And I don’t regret it for a minute! I’ve...
In Parts One and Two of this blog series, I wrote about how conflict avoidance seems to be the most common—but also the most ineffective—strategy for handling difficult conversations. Not only is conflict avoidance an ineffective strategy, but putting off difficult...
Let’s face it. Some amount of conflict is part of every workplace. In Part One of this three-part blog series on difficult conversations I wrote about how, despite so much effort by companies to facilitate communication and openness in the workplace, important yet...
Most people will do almost anything to avoid a difficult conversation; especially in the workplace. This is so much so that many would rather quit their job than address awkward issues with colleagues or their boss. Despite so much effort by companies to facilitate...
