The modern workplace requires greater soft skills and the ability to build interpersonal relationships – especially in remote or hybrid environments. It’s not easy to integrate multigenerational employees into productive teams. Plus, there are other types of diversity...
I just celebrated my ninth anniversary of starting I/O Advisory Services. How the time has flown by. I’ve experienced many of the ups and downs that business owners face, and also many, many surprises along the way. And I don’t regret it for a minute! I’ve...
In Parts One and Two of this blog series, I wrote about how conflict avoidance seems to be the most common—but also the most ineffective—strategy for handling difficult conversations. Not only is conflict avoidance an ineffective strategy, but putting off difficult...
Pandemic Flux: Why Many of Us Are Rethinking … Everything Recently, I have been reflecting on the “Big Quit” that seems to be happening across many workplaces and documented in countless articles. Some of those reflections are described in my recent two-part blog on...
Most of us have heard a story where someone displayed astonishingly selfish and entitled behaviour. These people seem so self-absorbed and narcissistic – and they clearly believe that they deserve preferential treatment, just because! But sometimes we mistake...
