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Automation has come to customer service
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Automation … is it your new competition?

Automation can be extremely cost effective for businesses and other organizations. The downside is that many workers are being replaced by automation. In this blog post, Dr. Helen Ofosu discusses some of the implications for employees, business owners, and HR professionals.
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Woman sad because of Impostor Syndrome
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Impostor Syndrome … there’s nothing fake about how it makes you feel

At work, do you ever have the feeling that you don’t belong there? Do you suspect that you don’t deserve the position you’re in? If so, you’re not alone. You might be experiencing the Impostor Syndrome ...
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Indian woman surprised by coded language
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Coded Language and Dog Whistle Expressions

A while back, a business associate reached out to me with an urgent and problematic situation. She was stumped by a situation and she knew I’d have some ideas. The problem was shrouded in coded language and dog whistle expressions ...
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Working mom quote, simple title complex meaning
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Not your Mother’s Workplace, Not Her Idea of Balance

“All mothers are working moms.” The representation of a mother’s “work” is frequently inaccurate and it can be divisive. Both stay at home mothers and mothers who work outside the home deal with unfair expectations. There's so much more to this story ...
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Dr. James Braseau
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How Psychology Can Help Your Career — Q&A on I/O vs. Clinical Psychology (Part 2)

Looking for career help and want to know the difference between Industrial/Organizational (I/O) Psychology and Clinical Psychology? Dr. James Brazeau, C.Psych explains.
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Businessman having career problems
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How Psychology Can Help Your Career — Q&A on I/O vs. Clinical Psychology

Looking for career help and want to know the difference between Industrial/Organizational (I/O) Psychology and Clinical Psychology? Dr. Helen explains.
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